The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jan. 06, 2026

Filed:

Jan. 31, 2022
Applicant:

Zoom Communications, Inc., San Jose, CA (US);

Inventors:

Davide Giovanardi, Saratoga, CA (US);

Vijay Parthasarathy, San Jose, CA (US);

Xiaoli Song, Redding, CA (US);

Peng Su, Shoreline, WA (US);

Junqing Wang, Hangzhou, CN;

Assignee:

Zoom Communications, Inc., San Jose, CA (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 40/117 (2020.01); G06F 40/166 (2020.01); G06F 40/211 (2020.01); G06F 40/253 (2020.01); G06F 40/284 (2020.01); G10L 15/02 (2006.01); G10L 15/06 (2013.01); G10L 15/22 (2006.01); G10L 25/57 (2013.01);
U.S. Cl.
CPC ...
G10L 15/22 (2013.01); G06F 40/117 (2020.01); G06F 40/166 (2020.01); G06F 40/211 (2020.01); G06F 40/253 (2020.01); G06F 40/284 (2020.01); G10L 15/02 (2013.01); G10L 15/063 (2013.01); G10L 25/57 (2013.01);
Abstract

Methods and systems provide for extracting engaging questions from a communication session. In one embodiment, the system connects to a communication session with a number of participants; receives a transcript of a conversation between the participants produced during the communication session; extracts, from the transcript, utterances including one or more sentences spoken by the participants; identifies a subset of the utterances spoken by a subset of the participants associated with a prespecified organization; extracts engaging questions within the subset of utterances, the engaging questions each including a question asked by the participant associated with the organization that is immediately answered in the following utterance by a participant not associated with the organization; and presents, for display at one or more client devices, data corresponding to the extracted engaging questions.


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