Mounika Kalidindi

Title: Mounika Kalidindi - Innovator in Omni-Channel Support and Data Security

Introduction

Mounika Kalidindi is a talented inventor based in Hyderabad, Telangana, India. She has made significant contributions to the fields of omni-channel support systems and data security through her innovative patents. With a total of two patents to her name, Mounika is recognized for her forward-thinking approach to technology.

Latest Patents

Mounika's latest patents include a "System and method for generating an omni-channel support platform." This invention relates to integrating a multi-channel support system with a blockchain framework, creating a comprehensive support platform for users. The platform features an omni-channel support block that includes a support ledger and a smart contract, capturing transaction data from various support channels and recommending resolutions based on user requests.

Another notable patent is "Data security using a blockchain ledger." This system enhances data security by analyzing product-related requests from users, identifying valid and invalid data, and uploading only the valid data to a blockchain ledger. This ensures that users receive secure and reliable information through their preferred channels.

Career Highlights

Mounika currently works at HCL Technologies Limited, where she applies her expertise in technology and innovation. Her role involves developing cutting-edge solutions that enhance user experience and data security.

Collaborations

Throughout her career, Mounika has collaborated with talented professionals, including S U M