This inventor holds 9 USPTO granted patents and 1 published patent application and 1 EPO patent. Top assignee: Siebel Systems, Inc.. Active years: 2004-2016.
Company Filing History:
Years Active: 2004-2016
Title: The Innovative Contributions of Mingte Chen
Introduction
Mingte Chen is a notable inventor based in Fremont, CA, who has made significant contributions to the field of user interface design and communication systems. With a total of 9 patents to his name, Chen's work has had a profound impact on how users interact with technology.
Latest Patents
One of Chen's latest patents is titled "Apparatus and method for displaying selectable icons in a toolbar for a user interface." This invention involves a user interface display that comprises a plurality of selectable icons and a control symbol in a toolbar. The control symbol can be selected by a user to display additional selectable icons within the toolbar. Incoming events, such as customer support requests or other work items, can be received from a communication server and displayed via a selectable icon or work button in the toolbar. The user interface can notify the user of the incoming event, such as by causing the work button to blink. The user can send a command to the communication server via the user interface relating to the event, such as accepting an incoming work item or releasing a telephone call. The communication server can perform the appropriate event response.
Another significant patent is the "Adaptive communication application programming interface." This invention discloses a method and apparatus for inter-module communication. The method includes defining a command definition, which comprises commands for interfacing with a multi-channel, multi-media communication queuing system. The command definition can include driver object commands to request media type lists and command event lists, create drivers, request service, and release drivers. It also includes service object commands to release service objects, notify when handling of an event is complete, invoke commands, release work items, suspend work items, resume work items, handle queued events, and cancel queued events. Additionally, client object commands are included to start a work item, release work items, save work item contexts, restore work item contexts, serialize work items, free work item storage, begin batch processing, and end batch processing.
Career Highlights
Mingte Chen has built a successful career at Siebel Systems, Inc., where he has been instrumental in developing innovative solutions that enhance user experience and communication efficiency. His expertise in user interface design and communication systems has positioned him as a valuable asset in the tech industry.
Collaborations
Throughout his career, Chen has collaborated with talented individuals such