Company Filing History:
2 out of 60 ![[24]7.ai, Inc.](/_next/image?url=https%3A%2F%2Fidiyas.com%2Fimages%2Fcompanies%2F247ai.png&w=3840&q=75)
1 out of 39 
1 out of 50 
Years Active: 2011-2019
Title: Innovations of Matthew Oshry
Introduction
Matthew Oshry is an accomplished inventor based in Albany, CA, with a notable portfolio of four patents. His work primarily focuses on enhancing customer interactions through innovative technological solutions. Oshry's inventions reflect a deep understanding of user experience and the importance of effective communication in digital environments.
Latest Patents
One of Oshry's latest patents is titled "Method and apparatus for facilitating stateless representation of interaction flow states." This invention describes a computer-implemented method and apparatus that generates a uniform resource locator (URL) indicative of textual input received from a customer during an online interaction. The first URL identifies a state machine and a state within that machine, allowing for the processing of the customer's input. By predicting the customer's intention from the first URL, the system can determine the next action and generate a second URL that includes a response to the input. This response is then provisioned to the customer during the interaction.
Another significant patent is "Method and apparatus for diverting callers to web sessions." This invention enhances customer support by diverting customers to an integrated support service when a single mode of interaction is insufficient. The system sends an email or SMS to a customer's smart device with a link to visual content, helping the customer better understand the information provided.
Career Highlights
Matthew Oshry has worked with several prominent companies, including 24/7.ai, Inc. and Tellme Networks, Inc. His experience in these organizations has contributed to his expertise in developing innovative solutions for customer engagement and support.
Collaborations
Oshry has collaborated with notable professionals in the field, including Michael Bodell and Patrick Nguyen. These partnerships have likely enriched his work and contributed to the success of his inventions.
Conclusion
Matthew Oshry's contributions to the field of customer interaction technology are significant and impactful. His innovative patents demonstrate a commitment to improving user experience and communication in digital environments.
Inventor’s Patent Attorneys refers to legal professionals with specialized expertise in representing inventors throughout the patent process. These attorneys assist inventors in navigating the complexities of patent law, including filing patent applications, conducting patent searches, and protecting intellectual property rights. They play a crucial role in helping inventors secure patents for their innovative creations.