Company Filing History:
Years Active: 2016
Title: The Innovative Mind of Matt Oshry
Introduction
Matt Oshry is an accomplished inventor based in Albany, California. He has made significant contributions to the field of customer support technology. His innovative approach has led to the development of a unique patent that enhances customer interaction.
Latest Patents
Matt holds a patent for a "Method and apparatus for diverting callers to Web sessions." This invention is designed to improve customer support systems by diverting customers to an integrated support service. It is particularly useful in situations where a single mode of interaction is insufficient. The invention allows for the sending of emails or SMS messages to a customer's smart devices, providing links to visual content that helps customers better understand the information they need.
Career Highlights
Matt is currently employed at 24/7 Customer, Inc., where he applies his expertise in customer support technology. His work focuses on creating solutions that enhance the customer experience. With a strong background in technology and innovation, he has established himself as a valuable asset to his company.
Collaborations
Matt collaborates with talented individuals such as Patrick Nguyen and Andrew Chang. Together, they work on various projects that aim to improve customer support systems and enhance user experience.
Conclusion
Matt Oshry's contributions to customer support technology through his innovative patent demonstrate his commitment to improving customer interactions. His work continues to influence the industry positively.