Chapel Hill, NC, United States of America

Mark Franklin Sidell

USPTO Granted Patents = 22 

 

 

Average Co-Inventor Count = 6.6

ph-index = 19

Forward Citations = 3,383(Granted Patents)


Company Filing History:


Years Active: 2000-2017

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22 patents (USPTO):Explore Patents

Title: Innovator Mark Franklin Sidell: A Pioneer in Information Management and Communication Systems

Introduction: Mark Franklin Sidell, based in Chapel Hill, NC, stands out as a noteworthy inventor with an impressive portfolio of 22 patents. His contributions have significantly advanced the fields of information management and communication technologies.

Latest Patents: Among Sidell's most recent innovations is a patent titled "Server-client interaction and information management system." This invention outlines an information-sharing system that facilitates the creation of personae, allowing users to control their identity and contact information across multiple electronic devices. Another noteworthy patent is the "Method for routing transactions between internal and external partners in a communication center." This invention introduces a multimedia call center (MMCC) equipped with a client-specific self-help wizard that enhances user interaction by personalizing communication channels and updating help resources based on client transaction history.

Career Highlights: Sidell’s career includes significant tenures at companies such as Genesys Telecommunications Laboratories, Inc. and Forte Internet Software, Inc. His work in these organizations has allowed him to develop cutting-edge technologies that optimize communication processes and improve information management systems.

Collaborations: Throughout his career, Sidell has collaborated with talented individuals in the industry, including James Karl Powers and Charles Dazler Knuff. These partnerships have further enriched his inventions and contributed to the advancement of communication technologies.

Conclusion: Mark Franklin Sidell's innovative spirit and technical prowess have led to the development of crucial systems that transform how users interact with technology. His 22 patents reflect a commitment to enhancing information management and communication, making him a prominent figure in his field. As technology continues to evolve, Sidell's contributions remain relevant, paving the way for future innovations.

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