Company Filing History:
Years Active: 2015
Title: Lin Streja - Innovator in Adaptive Scaffolding Technology
Introduction
Lin Streja is an accomplished inventor based in Pittsburgh, PA. He has made significant contributions to the field of technology, particularly in enhancing customer service experiences through innovative solutions. His work focuses on adaptive scaffolding of connectivity during digital conferences, which is crucial for improving communication between customers and service representatives.
Latest Patents
Lin Streja holds a patent for "Adaptive scaffolding of levels of connectivity during a conference." This patent encompasses systems, methods, and computer program products designed to adaptively manage levels of connectivity between customer devices during service conferences. The system features a user interface that allows customers to manipulate communication channels and connectivity levels during digital interactions with bank representatives. It also includes a scaffolding application that dynamically adjusts these levels based on previous conference interactions, facilitating a more tailored and effective communication experience.
Career Highlights
Lin Streja is currently employed at Bank of America Corporation, where he applies his innovative ideas to enhance customer service technology. His work has been instrumental in developing systems that improve the efficiency and effectiveness of digital conferences, making them more user-friendly and responsive to customer needs.
Collaborations
Lin has collaborated with notable colleagues, including Matthew Alexander Calman and Alicia C Jones. These partnerships have contributed to the development of advanced solutions in customer service technology.
Conclusion
Lin Streja's contributions to adaptive scaffolding technology represent a significant advancement in customer service communication. His innovative patent and work at Bank of America Corporation highlight his commitment to improving user experiences in digital environments.