Location History:
- Lower Salthill, IE (2017)
- Galway, IE (2009 - 2021)
- Knocknacarra, IE (2019 - 2022)
Company Filing History:
Years Active: 2009-2024
Title: **Innovator Spotlight: Liam Loftus**
Introduction
Liam Loftus is a distinguished inventor based in Galway, Ireland, with an impressive portfolio of 11 patents. His notable contributions to technology demonstrate his commitment to enhancing communication and optimizing processes within various industries.
Latest Patents
Liam's recent innovations include two significant patents. The first, titled "Conference Recording Opt-Out Notification and Management," addresses the challenges faced during remote conferences when not all participants consent to being recorded. This invention allows meeting minutes to be manually recorded in text format for non-consenting participants, ensuring comprehensive documentation while respecting individual privacy. The system utilizes input devices to indicate when a current speaker is non-consenting, enabling the conference server to capture textual content instead of audio from these participants.
The second patent, "System and Method for Optimizing Agent Time," focuses on enhancing efficiency in contact centers. This innovative method automatically optimizes the time agents spend on communication sessions. By monitoring interactions between agents and users, the system determines when to transfer a session to an automated system, which can effectively manage communications without degrading user experience.
Career Highlights
Liam Loftus has honed his skills and expertise while working for notable companies such as Avaya Inc. and Nortel Networks Corporation. His experience in these leading tech firms has deeply enriched his contributions to the fields of communication and optimization technologies.
Collaborations
Throughout his career, Liam has collaborated with talented professionals, including Neil O'Connor and Paul D'Arcy. Their joint efforts in various projects have significantly influenced the innovation landscape, contributing to the successful development of cutting-edge technologies.
Conclusion
Liam Loftus stands out as a prolific inventor whose work continues to shape the future of communication and technology. With a focus on user needs and seamless operational efficiency, Liam's contributions are set to leave a lasting impact on the industry. As he continues to innovate, the implications of his patents promise to enhance how we connect and communicate in an increasingly digitized world.