Company Filing History:
Years Active: 2014-2016
Title: Krithika Manohar: Innovator in Customer Relationship Management
Introduction
Krithika Manohar is an accomplished inventor based in Sunnyvale, CA. She has made significant contributions to the field of customer relationship management through her innovative patents. With a total of 2 patents, her work focuses on enhancing user experience in social media and customer interactions.
Latest Patents
One of her latest patents is titled "Systems and methods for customer relationship management." This invention involves accessing a social media message and selecting similar messages from a database based on various criteria such as author, product, or keywords. The similar messages are then displayed in a recommendation list within a user interface. Additionally, relevant knowledgebase articles are selected and presented to users, enhancing their understanding and engagement with the content.
Another notable patent is "Prioritizing social activity postings." This method includes receiving requests for prioritized postings associated with a company identifier. It identifies social activity postings available to users and matches them with customer identifiers to determine priority ratings. This innovation aims to streamline social media interactions for companies and improve customer engagement.
Career Highlights
Krithika has worked with prominent companies such as SAP SE and SAP AG, where she has honed her skills in technology and innovation. Her experience in these organizations has contributed to her expertise in developing solutions that address real-world challenges in customer relationship management.
Collaborations
Throughout her career, Krithika has collaborated with talented individuals, including Prerna Makanawala and Claus Wallacher. These partnerships have fostered a creative environment that encourages the development of groundbreaking ideas and solutions.
Conclusion
Krithika Manohar is a notable inventor whose work in customer relationship management has the potential to transform how companies interact with their customers. Her innovative patents reflect her commitment to enhancing user experience and improving social media engagement.