This inventor holds 3 USPTO granted patents. Top assignee: Bank of America Corporation. Active years: 2012-2014.
Company Filing History:
Years Active: 2012-2014
Title: Innovations by Kris Deion Tullos: Transforming User Experience in Financial Services
Introduction
Kris Deion Tullos, an accomplished inventor based in Charlotte, NC, has made significant contributions to the field of user experience in financial services. With three patents to his name, Tullos is dedicated to improving the efficiency and effectiveness of self-service financial transaction devices.
Latest Patents
Among his latest innovations is a patent focused on capacity planning for user wait time. This invention includes systems and methods designed to determine the optimal installation of additional self-service financial transaction devices (SSFTDs) to enhance the end-to-end user experience. The patent details a system capable of collecting and storing transaction-level data, session-level data, and user wait time data. Moreover, it utilizes an enhanced SSFTD user wait time model to provide recommendations and other statistical outputs. The SSFTD incorporates both hardware and software to measure and gather various useful metrics, paving the way for improved service delivery.
Career Highlights
Kris Tullos is currently employed at Bank of America Corporation, where his innovative work continues to impact the landscape of financial services. His expertise in systems engineering and data analysis has positioned him as a key player in the enhancement of customer interaction with financial technology.
Collaborations
Throughout his career, Tullos has collaborated with notable colleagues such as Allison Mensing Corbett and Sudhakar Mallya. These partnerships have fostered an environment of innovation that accelerates the development and implementation of cutting-edge solutions within the financial sector.
Conclusion
Kris Deion Tullos stands out as a pivotal inventor in the financial technology arena. His commitment to enhancing user experiences through innovative solutions like capacity planning for user wait time exemplifies the transformative potential of inventions in the banking industry. As he continues to push the boundaries of technology, Tullos remains an inspiring figure in the field of innovations and patents.