Company Filing History:
Years Active: 2007-2011
Title: Innovations by Klaus Ruiner in Service Provision Technology
Introduction
Klaus Ruiner, an accomplished inventor based in Hainburg, Germany, has made notable contributions to the field of service provision technology. With two patents to his name, he has developed systems that enhance efficiency and customer satisfaction in service delivery.
Latest Patents
Klaus Ruiner's latest patents focus on methods and systems for providing services to customers. The first patent outlines a method that enables service requests to be fulfilled by retrieving datasets from a database to identify qualified service personnel. This method not only establishes communication with the customer but also updates the dataset after the service is completed, ensuring accurate information is maintained.
In his second patent, Ruiner introduces a method for on-demand service provision. This innovative system leverages a network of interconnected technical devices that can be accessed remotely. During operation, these devices collect and encrypt operating data, which is stored in a database. When a customer requests a service, a technical device establishes a remote connection to a service center using a smart card for validation. The encrypted data is then decrypted to guide a service activity, allowing for efficient problem resolution either onsite or remotely.
Career Highlights
Klaus Ruiner is associated with Siemens Aktiengesellschaft, a leading global technology company known for its innovation in various industries. His work within Siemens emphasizes the practical application of his patents in real-world scenarios, impacting the efficiency and quality of service delivery.
Collaborations
Throughout his career, Klaus has collaborated with esteemed colleagues such as Norbert Grass and Theodor Rosch. This teamwork enhances the development and implementation of advanced technologies in service provision, leveraging the diverse expertise within Siemens.
Conclusion
In conclusion, Klaus Ruiner stands out as a significant inventor in the realm of service technology, with his patents focusing on improving customer service mechanisms. His work with Siemens and collaboration with fellow inventors plays a crucial role in shaping the future of service-oriented innovations.