Company Filing History:
Years Active: 2010
Title: Kevin George Irwig: Innovator in E-commerce Routing Solutions
Introduction
Kevin George Irwig is a notable inventor based in North Ryde, Australia. He has made significant contributions to the field of E-commerce through his innovative patent. His work focuses on enhancing customer service in contact centers by utilizing advanced routing methods.
Latest Patents
Kevin holds a patent for a method and system for routing contacts in a contact center based on various factors, including the value or nature of items in a customer's order. This invention is particularly beneficial for E-commerce websites, where electronic orders are generated by customers. His patent is a testament to his commitment to improving customer interactions and operational efficiency.
Career Highlights
Kevin is currently employed at Avaya Inc., a company renowned for its communication solutions. His role involves leveraging his expertise to develop systems that enhance customer service experiences. With a focus on innovation, he continues to contribute to the advancement of technology in the contact center industry.
Collaborations
Some of Kevin's coworkers include Andrew Derek Flockhart and Richard Baxter Hull. Their collaboration fosters a creative environment that encourages the development of cutting-edge solutions in the field.
Conclusion
Kevin George Irwig's contributions to E-commerce routing solutions exemplify the impact of innovative thinking in technology. His patent and work at Avaya Inc. highlight his dedication to improving customer service through advanced methods.