This inventor holds 3 USPTO granted patents and 1 published patent application. Top assignees: At&t Intellectual Property I, LP, AT&T Mobility. Active years: 2020-2021.
Company Filing History:
3 out of 16,760 
3 out of 2,871 
Years Active: 2020-2021
Title: Kathryn Childs: Innovator in Mobile Network Management
Introduction
Kathryn Childs is a notable inventor based in Concord, NC (US). She has made significant contributions to the field of mobile network management, holding a total of 3 patents. Her work focuses on improving the efficiency and effectiveness of network operations, particularly in prioritizing service issues based on customer impact.
Latest Patents
One of her latest patents is titled "Methods, devices, and systems for prioritizing mobile network trouble tickets based on customer impact." This invention involves a process where trouble tickets reporting service outages are received and analyzed. The system determines the customer impact of each outage based on various factors, such as quality metrics and the number of complaints. This allows for prioritizing the resolution of issues that have a greater impact on customers.
Another significant patent is "Automatic integrated control loop for fault, performance and service quality management." This method collects operational data from a network system and segregates it into components that identify service quality anomalies and network-based events. By correlating these components, the system can prioritize resolutions for events that negatively affect service quality.
Career Highlights
Kathryn has worked with prominent companies in the telecommunications sector, including AT&T Intellectual Property I, LP and AT&T Mobility. Her experience in these organizations has allowed her to develop innovative solutions that address critical challenges in mobile network management.
Collaborations
Throughout her career, Kathryn has collaborated with talented individuals such as He Yan and Zihui Ge. These partnerships have contributed to her success and the advancement of her inventions.
Conclusion
Kathryn Childs is a pioneering inventor whose work in mobile network management has led to valuable patents that enhance service quality and operational efficiency. Her contributions continue to shape the future of telecommunications.