Company Filing History:
1 out of 634 
1 out of 10 
1 out of 1 Years Active: 2014-2017
Title: Innovations by Julia Lynn McDevitt
Introduction
Julia Lynn McDevitt is an accomplished inventor based in Columbus, OH (US). She has made significant contributions to the field of customer service technology, holding three patents to her name. Her work focuses on improving the efficiency and effectiveness of customer service resources through innovative systems.
Latest Patents
One of her latest patents is a mutual assistance routing system designed for improved utilization of customer service resources. This invention introduces a new system and method for the mutual sharing of resources dedicated to customer service. The system employs a telecommunications switching apparatus to route incoming customer contacts to various pools of customer service agents. It features a universal customer service interface that enables agents to assist customers from related companies. The automated system facilitates the sharing of customer service resources, allowing customers who contact a requesting user to be served by shared agents.
Career Highlights
Throughout her career, Julia has worked with notable companies such as West Corporation and West Notifications, Inc. Her experience in these organizations has contributed to her expertise in developing innovative customer service solutions.
Collaborations
Julia has collaborated with talented individuals in her field, including James Lehr Kennedy and Adam Thomas Bangston. These partnerships have further enriched her work and expanded her impact on customer service technology.
Conclusion
Julia Lynn McDevitt is a pioneering inventor whose work in customer service technology has led to significant advancements in the industry. Her innovative patents and collaborative efforts continue to shape the future of customer service solutions.