Jonathan Michael Berke

This inventor holds 21 USPTO granted patents, plus 2 CIPO patents and 2 EPO patents, primarily in Multimedia Communication Systems. Top assignees: Genesys Telecommunications Laboratories, Inc., Alcatel Lucent, Shout to Me, LLC. Active years: 2000-2017.

IDiyas Innovation Intelligence. (2026). Inventor Profile: Jonathan Michael Berke. Retrieved from https://idiyas.com/inventor/jonathan-michael-berke

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

USPTO Granted Patents = 21

% Patents Active = 85.7

CIPO Patents = 2 (Patent Applications = 3)

EPO Patents = 2

Average Co-Inventor Count = 6.5

ph-index = 17

Forward Citations = 3,274(Granted Patents)

Company Filing History:

19 out of 563

Genesys Telecommunications Laboratories, Inc.

where one patent can have more than one assignee

Years Active: 2000-2017

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Areas of Expertise:

Information Sharing

Transaction Routing

User Support

Multimedia Transactions

Interactive Viewers

Self-Help Modules

Workload Assignments

Business Process Management

Media Events

Storage and Retrieval

Interaction Directionality

Multimedia Threads

21 patents (USPTO):Sort by Forward CitationsExplore Patents

1. 9659008 - Information-sharing system (2017-05-23),

2. 9406294 - Information-sharing system (2016-08-02),

3. 9350808 - Method for routing transactions between internal and external partners in a communication center (2016-05-24),

4. 8971216 - Method for routing transactions between internal and external partners in a communication center (2015-03-03),

5. 7779067 - User specific support in communications systems (2010-08-17),

6. 7120700 - Method and system for processing multi-media transactions in a communication center (2006-10-10),

7. 7039857 - Method and apparatus for building multimedia applications using interactive multimedia viewers (2006-05-02),

8. 6910072 - Method and apparatus for providing media-independent self-help modules within a multimedia communication-center customer interface (2005-06-21),

9. 6874119 - Stored-media interface engine providing an abstract record of stored multimedia files within a multimedia communication center (2005-03-29),

10. 6718366 - Method and apparatus for providing media-independent self-help modules within a multimedia communication-center customer interface (2004-04-06),

11. 6539419 - Method and apparatus for providing media-independent self-help modules within a multimedia communication-center customer interface (2003-03-25),

12. 6381640 - Method and apparatus for automated personalization and presentation of workload assignments to agents within a multimedia communication center (2002-04-30),

13. 6370508 - Interface engine for managing business processes within a multimedia communication-center (2002-04-09),

14. 6345305 - Operating system having external media layer, workflow layer, internal media layer, and knowledge base for routing media events between transactions (2002-02-05),

15. 6332154 - Method and apparatus for providing media-independent self-help modules within a multimedia communication-center customer interface (2001-12-18),

Jonathan Michael Berke: Innovator in Information-Sharing Technologies

Introduction

Jonathan Michael Berke is a notable inventor based in San Diego, CA, whose innovative contributions have significantly advanced the field of information-sharing systems. With a remarkable portfolio of 21 patents, Berke is recognized for his expertise in developing cutting-edge technologies that enhance communication and data sharing.

Latest Patents

Among his latest patents, Berke's work revolves around sophisticated information-sharing systems. One notable patent describes an information-gathering system featuring a server connected to a network. This system utilizes a processor and a coupled data repository, with software executing on the processor to provide system intelligence. It includes various computerized communication devices equipped with microphones, speakers, GPS capabilities, and display screens. The devices allow users to record audio or audio-video inputs, which are then reported to the server.

In another innovative patent, Berke developed a mechanism where the server identifies events occurring in specified geographic locations. It evaluates data from devices within a predetermined distance, sending messages to users to elicit their inputs regarding the event. These technologies employ natural language processing to determine the nature of user inputs, streamlining the reporting process through voice commands and situational alerts.

Career Highlights

Berke has established a successful career within esteemed organizations known for their technological advancements. He has worked at Genesys Telecommunications Laboratories, Inc., and Alcatel Lucent, where he contributed to the development of innovative communication solutions and systems.

Collaborations

Throughout his career, Berke has collaborated with various talented individuals, including colleagues Joel A. Johnstone and Robin Marie Mitchell. These collaborations have enriched his work and fostered an environment of mutual innovation and creativity.

Conclusion

Jonathan Michael Berke stands out as a distinguished inventor whose advancements in information-sharing technologies continue to shape the communication landscape. With his extensive patent portfolio and collaborative spirit, Berke remains a significant figure in the world of innovation, driving progress in the interaction between technology and society.

Profile summary based on public USPTO records.