Company Filing History:
Years Active: 2012-2017
Title: Innovations by Jeffrey G Gartner
Introduction
Jeffrey G Gartner is an accomplished inventor based in Hopewell Junction, NY (US). He holds a total of 12 patents, showcasing his significant contributions to the field of technology and innovation. His work primarily focuses on enhancing user experience and energy management through intelligent systems.
Latest Patents
One of his latest patents is related to presence-based power management. This innovative system manages the energy usage of a user's appliance based on the user's location and presence information. The presence information includes various status indicators, such as the user's ability and willingness to communicate, as well as their mood. For instance, if a user feels lonely while at work, the system can open the office door, whereas it can deactivate instant messages when the user is not feeling lonely. This patent includes an appliance and an energy-usage controller that deactivates energy-consuming elements based on the user's presence information.
Another notable patent by Gartner is focused on real-time customer feedback. This system provides immediate feedback during interactions between customers and contact center agents. It aims to identify and mitigate potential issues that may arise during communication, such as agent performance and wait times. The feedback is linked to the specific session and agent, allowing for timely interventions to enhance the customer experience.
Career Highlights
Jeffrey G Gartner is currently employed at Avaya Inc., a company known for its innovative communication solutions. His work at Avaya has allowed him to develop and refine technologies that improve user interaction and energy efficiency.
Collaborations
Gartner collaborates with talented individuals such as Colm Smyth and Humphrey D Chen. Their combined expertise contributes to the advancement of innovative solutions within the company.
Conclusion
Jeffrey G Gartner's contributions to technology through his patents reflect his commitment to innovation and user-centric design. His work continues to influence the way we interact with technology and manage our energy consumption.
Inventor’s Patent Attorneys refers to legal professionals with specialized expertise in representing inventors throughout the patent process. These attorneys assist inventors in navigating the complexities of patent law, including filing patent applications, conducting patent searches, and protecting intellectual property rights. They play a crucial role in helping inventors secure patents for their innovative creations.