Austin, TX, United States of America

James Thomas Miller


Average Co-Inventor Count = 4.3

ph-index = 5

Forward Citations = 319(Granted Patents)


Company Filing History:


Years Active: 2005-2013

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7 patents (USPTO):Explore Patents

Title: The Innovative Mind of James Thomas Miller

Introduction

James Thomas Miller is an accomplished inventor based in Austin, TX, with a remarkable portfolio of seven patents to his name. His contributions to technology and customer interaction have made significant impacts in various industries, particularly in enhancing customer experience during service engagements.

Latest Patents

Among his latest inventions is a patent for a "System and Method for Providing Customer Activities While in Queue." This innovative solution allows customers to engage with activities while waiting to connect with a live agent, effectively reducing feelings of boredom and frustration. The system offers multiple interactive options and monitors customer selections, ensuring a smooth transition to an agent when available. Another noteworthy patent is for a "Payment Card Transaction Notification and Authorization System." This invention provides users with a notification about attempted transactions on their payment cards and offers multiple options to decline authorization for both non-fraudulent and fraudulent transactions, giving consumers greater control and security over their payments.

Career Highlights

James has had an esteemed career working for prominent companies such as AT&T Labs, Inc. and AT&T Intellectual Property I, L.P. His time at these organizations has allowed him to refine his innovative skills and bring forth groundbreaking ideas that address real-world problems.

Collaborations

Throughout his career, James has collaborated with notable coworkers including Jeffrey L. Brandt and Stephen Mark Mueller. These partnerships have fostered a creative environment where ideas can flourish and have contributed to the development of many of his successful innovations.

Conclusion

James Thomas Miller continues to be a driving force in the realm of inventions, pushing boundaries and creating solutions that enhance everyday experiences for consumers. His work exemplifies how ingenuity can transform customer interactions and safeguard financial transactions, making him a significant figure in the world of innovation.

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