This inventor holds 1 USPTO granted patent and 1 published patent application. Top assignee: West Corporation. Active years: 2018.
Company Filing History:
Years Active: 2018
Title: James Phelan: Innovator in Video Data Notifications
Introduction
James Phelan is an accomplished inventor based in Brooklyn, NY. He has made significant contributions to the field of technology, particularly in the area of video data notifications. His innovative approach has led to the development of a unique patent that enhances customer communication.
Latest Patents
James Phelan holds a patent for a "Method and apparatus of providing video data notifications to user devices." This patent describes a method for transmitting notifications to customers. The process involves identifying a notification event associated with a customer through a customer management module and retrieving a customer preference record. Additionally, it includes determining the notification device preference for a customer's Internet Protocol (IP) device and assessing the current presence status of that device. Ultimately, the method transmits the notification event to the customer's IP device based on their preferences.
Career Highlights
James Phelan is currently employed at West Corporation, where he continues to innovate and develop new technologies. His work focuses on improving customer engagement through advanced notification systems. With a patent portfolio that includes 1 patent, he has established himself as a key player in his field.
Collaborations
James has collaborated with notable coworkers such as Jeffrey William Cordell and Jennie Dawn Hanson. Their combined expertise contributes to the innovative environment at West Corporation.
Conclusion
James Phelan is a notable inventor whose work in video data notifications has the potential to transform customer communication. His contributions to technology reflect a commitment to innovation and excellence.