Company Filing History:
Years Active: 2012-2015
Title: Innovations by James McDonnell
Introduction
James McDonnell is an accomplished inventor based in Pleasanton, CA (US). He has made significant contributions to the field of technology, particularly in service request management systems and network data collection methods. With a total of 3 patents, McDonnell's work has had a notable impact on improving efficiency in business operations.
Latest Patents
One of McDonnell's latest patents is titled "Routing and analyzing business-to-business service requests." This invention involves a central service request management system designed to manage service requests across multiple ticketing systems. The system includes translation logic for receiving service request messages and converting them into a standardized format. It also features data storage logic to maintain the status of service requests and routing logic to identify the appropriate ticketing system for each request.
Another significant patent is the "System and method for providing a script-based collection for devices in a network environment." This method verifies the storage capacity of a network element connected to an end device. It executes a script that initiates the collection of various types of data, including Fault, Configuration, Accounting, Performance, and Security (FCAPS) data. The collected data is then communicated to the next destination, enhancing the overall network management process.
Career Highlights
James McDonnell is currently employed at Cisco Technology, Inc., where he continues to innovate and develop new technologies. His work at Cisco has allowed him to collaborate with other talented professionals in the field, further advancing the company's mission to improve networking solutions.
Collaborations
Some of McDonnell's notable coworkers include Ammar Rayes and Pradeep K Banerjee. Their collaborative efforts contribute to the innovative environment at Cisco Technology, Inc.
Conclusion
James McDonnell's contributions to technology through his patents and work at Cisco Technology, Inc. demonstrate his commitment to innovation and efficiency in business processes. His inventions are paving the way for advancements in service request management and network data collection.