Company Filing History:
Years Active: 2004-2015
Title: Innovations of James M Landwehr
Introduction
James M Landwehr is a notable inventor based in Summit, NJ (US). He has made significant contributions to the field of call analysis systems and voice-response technology. With a total of 6 patents, his work has had a considerable impact on how call flows and statistics are managed and analyzed.
Latest Patents
Among his latest patents is a "System and method for displaying call flows and call statistics." This innovative system identifies a plurality of call flow events in a call analysis system, organizing them into event groups. Call statistics are associated with these events, allowing users to select individual call flow events to display related calls. Another significant patent is the "Interactive flowgraph for analyzing caller utterances." This method associates caller utterances with elements of a flowgraph that depicts a voice-response system. Analysts can access specific utterances linked to selected elements, facilitating a more efficient review of statistics and interactions.
Career Highlights
James has worked with prominent companies such as Avaya Inc. and Avaya Technology LLC. His experience in these organizations has allowed him to develop and refine his innovative ideas, contributing to advancements in communication technology.
Collaborations
Throughout his career, James has collaborated with talented individuals, including Wen-Hua Ju and Colin Lingwood Mallows. These partnerships have fostered a creative environment that has led to the development of groundbreaking technologies.
Conclusion
James M Landwehr's contributions to the field of call analysis and voice-response systems demonstrate his innovative spirit and dedication to improving communication technologies. His patents reflect a commitment to enhancing user experience and efficiency in call management.