Harm-Jan Spier

Title: Harm-Jan Spier: Innovator in Interactive Voice Response Technology

Introduction

Harm-Jan Spier is a notable inventor based in Orlando, FL (US), recognized for his contributions to the field of interactive voice response (IVR) technology. With a total of 2 patents, he has developed innovative solutions that enhance user interaction through advanced application resource management.

Latest Patents

One of his latest patents is titled "System and method for improved dynamic allocation of application resources." This invention focuses on a self-help application platform that utilizes a browser to execute application scripts. The platform dynamically allocates various application resources, such as media conversions from text to speech and automatic speech recognition, to optimize user experience. The selection of resources is based on user profiles, routes, and quality of service, allowing for real-time adjustments during application execution.

Another significant patent is "Multi-channel interactive self-help application platform and method." This invention extends the capabilities of an IVR platform to support text messaging clients and other media types. It includes an application-to-text messaging interface that connects with text messaging clients and manages user accounts and session information. This multi-channel platform enhances the versatility of voice applications by integrating text messaging functionalities.

Career Highlights

Harm-Jan Spier has worked with prominent companies in the technology sector, including Voxeo Corporation and Aspect Software, Incorporated. His experience in these organizations has contributed to his expertise in developing cutting-edge IVR solutions.

Collaborations

Throughout his career, Spier has collaborated with talented professionals, including Alexander S. Agranovsky and Jonathan Robert Taylor. These partnerships have fostered innovation and the development of advanced technologies in the field.

Conclusion

Harm-Jan Spier's work in the realm of interactive voice response technology showcases his commitment to enhancing user experiences through innovative solutions. His patents reflect a deep understanding of application resource management and multi-channel communication, positioning him as a significant figure in the industry.