Gurucharan Manadavadiprakash

Title: Innovations by Gurucharan Manadavadiprakash

Introduction

Gurucharan Manadavadiprakash is an accomplished inventor based in Carrollton, Texas. He has made significant contributions to the field of technology, particularly in managing support cases through social media platforms. His innovative approach has led to the development of a unique patent that addresses modern challenges in customer support.

Latest Patents

Gurucharan holds a patent for "Methods and systems for managing support cases based on support issues received by way of social media outlets." This patent outlines exemplary systems and methods for effectively managing support cases that arise from social media interactions. The method involves a social media management subsystem that receives data about support issues, establishes support cases, and facilitates the management of multiple cases through a dedicated portal. It also includes the assignment of cases to backend support subsystems and monitoring their actions to resolve issues efficiently.

Career Highlights

Gurucharan is currently employed at Verizon Patent and Licensing Inc., where he continues to innovate and contribute to the field of technology. His work focuses on enhancing customer support systems and improving user experiences through effective management of support cases.

Collaborations

Some of Gurucharan's notable coworkers include Chethan Makam and Swapneel H Desai. Their collaborative efforts contribute to the advancement of technology and the development of innovative solutions in the industry.

Conclusion

Gurucharan Manadavadiprakash is a notable inventor whose work in managing support cases through social media has made a significant impact. His patent reflects a forward-thinking approach to customer support, showcasing the importance of innovation in today's digital landscape.