Gerry L Pearson

Title: The Innovative Mind of Gerry L. Pearson

Introduction

Gerry L. Pearson, an accomplished inventor based in Nashua, NH, has made significant contributions to the field of telecommunication with his innovative solutions. With two patents to his name, Pearson has demonstrated a keen ability to enhance the efficiency of call management systems.

Latest Patents

One of Pearson's latest patents is titled "Method and System for Allocating Agent Resources to a Telephone Call." This invention presents a method for assigning agents with specific qualifying attributes to outbound telephone call campaigns, thereby ensuring that calls are handled more effectively. By generating requests for agents with particular parameters, the system optimizes the allocation of resources in telephony settings.

Another notable patent is the "Dynamically Adjustable Call Pacing System." This innovative system computes the average hold time for calls, adjusting the line activation time based on real-time data. By monitoring current calls on hold and previous adjustments, the pacing system minimizes fluctuations in wait times, ultimately improving caller experience.

Career Highlights

Gerry L. Pearson is a valuable member of Davox Corporation, where she applies her expertise to develop advanced telecommunication solutions. Her work has helped streamline processes, making call campaigns more effective and user-friendly.

Collaborations

Throughout her career, Pearson has collaborated with notable coworkers such as B. Scott Smith and Frederick Paul Kneipp. These partnerships have facilitated the sharing of ideas and the development of cutting-edge technologies in the telecommunications field.

Conclusion

Gerry L. Pearson's innovative spirit and dedication to her craft have significantly impacted the telecommunications industry. Through her patents and collaborative efforts, she continues to advance the efficiency of call management systems, proving that her contributions are integral to modern telephony.