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Westford, MA, United States of America

Davox Corporation

USPTO Granted Patents = 41

Forward Citations = 3,462

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39 inventors (with patents filed for the assignee):

Gene W Lee (10 out of 14 patents)

B Scott Smith (9 out of 14 patents)

Robert W Withers (7 out of 8 patents)

4. James E Fissel (7 out of 8 patents)

5. Gary C Young (7 out of 9 patents)

6. Garrett C Young (7 out of 8 patents)

7. Mark R Stoldt (7 out of 8 patents)

8. James E Steenbergen (7 out of 8 patents)

9. Amy L Mathis (7 out of 9 patents)

10. Larry P Mason (7 out of 8 patents)

11. Lora M Lloyd (7 out of 8 patents)

12. William B Black (7 out of 8 patents)

13. Jeanne A Bayless (7 out of 8 patents)

14. Gary L Brannick (7 out of 13 patents)

15. Robert J Stent (7 out of 7 patents)

Core Competencies:

Computer Telephone System

Call Record Processing

Automated Dialing

Telephony Management

Data Processing

Voice Response

Multi-User Support

Knowledge Base Mapping

Task Processing

Graphical User Interface

Statistical Data Collection

Hold Queue Management

41 patents: Sort by Forward Citations

1. 6424711 - Computer telephone system (2002-07-23),

2. 6411708 - System and method for purging a call list (2002-06-25),

3. 6408302 - System and method of mapping database fields to a knowledge base using a graphical user interface (2002-06-18),

4. 6345094 - Inbound/outbound call record processing system and method (2002-02-05),

5. 6345093 - System and method for providing automated take back and transfer functionality to a computer telephony system (2002-02-05),

6. 6330327 - Intelligent area code update system and method (2001-12-11),

7. 6330243 - System and method for providing an electronic chat session between a data terminal and an information provider at the request of an inquiring party input into the data terminal (2001-12-11),

8. 6266407 - Telephony system command scheduler and precedent processor (2001-07-24),

9. 6192118 - Computer telephone system and method having a graphical user interface (2001-02-20),

10. 6141412 - Unscheduled event task processing system (2000-10-31),

11. 6102970 - System and method for optimizing a program containing a number of the (2000-08-15),

12. 6100873 - Computer telephone system and method for associating data types with a (2000-08-08),

13. 6092036 - Multi-lingual data processing system and system and method for (2000-07-18),

14. 6084950 - Audio communications device adapter (2000-07-04),

15. 6047054 - Computer telephone system (2000-04-04),

Davox Corporation, based in Westford, MA, specializes in advanced telephony systems and automated data collection technologies. The company focuses on developing solutions that enhance communication efficiency through innovative voice response systems and data processing capabilities. With expertise in graphical user interfaces and multi-lingual data processing, Davox aims to streamline call record processing and improve user interaction across various platforms, catering to diverse business needs in the telecommunication sector.

Profile summary based on public USPTO records.

Company Badge

USPTO Data Jan 1 1976 - Sep 29 2026

41 Patents

#8 in Westford, MA

#488 in Massachusetts

#8,427 in US

#16,669 in the World

Westford, MA, United States of America

Davox Corporation

Forward Citations = 3,462

39 inventors:

Gene W Lee (10 out of 14 patents)

B Scott Smith (9 out of 14 patents)

Robert W Withers (7 out of 8 patents)

4. James E Fissel (7 out of 8 patents)

5. Gary C Young (7 out of 9 patents)

Please report any incorrect information to [email protected]

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