Markham, Canada

Gaurav Mehrotra


Average Co-Inventor Count = 4.2

ph-index = 1

Forward Citations = 2(Granted Patents)


Location History:

  • Markham, CA (2017 - 2018)
  • Toronto, CA (2022)

Company Filing History:


Years Active: 2017-2025

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4 patents (USPTO):Explore Patents

Title: Gaurav Mehrotra: Innovator in Natural Language Understanding and Adaptive Systems

Introduction

Gaurav Mehrotra is a notable inventor based in Markham, Canada. He has made significant contributions to the fields of natural language understanding and adaptive systems, holding a total of 4 patents. His work focuses on enhancing user interaction with technology through innovative solutions.

Latest Patents

One of Gaurav's latest patents is titled "Multiple Results Presentation." This invention involves a natural language understanding (NLU) hypothesis that determines visual content based on user input. The system utilizes a first component to obtain visual content related to a specific skill and a second component for additional content. The device is designed to output graphical user interface (GUI) elements that facilitate user interaction with the presented content.

Another significant patent is the "System and Method for Adaptive Skill Level Assignments." This invention addresses the need for effective agent performance evaluation in contact center environments. It employs various evaluation operations, including emotion detection and sentiment analysis, to assess an agent's effectiveness. The results are aggregated to update the agent's profile, which is then utilized for improved routing operations.

Career Highlights

Gaurav has worked with prominent companies, including Genesys Telecommunications Laboratories, Inc. His experience in the industry has allowed him to develop and refine his innovative ideas, contributing to advancements in technology.

Collaborations

Throughout his career, Gaurav has collaborated with talented individuals such as Paul Gvildys and Vinod Natakala Madhavan. These partnerships have fostered a creative environment that encourages the development of groundbreaking solutions.

Conclusion

Gaurav Mehrotra's contributions to the fields of natural language understanding and adaptive systems highlight his innovative spirit and dedication to improving technology. His patents reflect a commitment to enhancing user experiences and optimizing agent performance in various applications.

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