This inventor holds 6 USPTO granted patents and 1 published patent application. Top assignee: Gm Global Technolgoy Operations, Inc.. Active years: 2007-2013.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile
Company Filing History:
Years Active: 2007-2013
Title: Garett W Gould: Innovator in Wireless Communication Technologies
Introduction
Garett W Gould is a notable inventor based in Troy, MI (US), recognized for his contributions to wireless communication technologies. With a total of 6 patents, he has developed innovative methods that enhance the efficiency of call centers and mobile communication devices.
Latest Patents
One of his latest patents is a method for reducing non-value added time between calls serviced at a call center. This method includes selectively enabling an after-call-work state that is activated during a call from a subscriber vehicle when an advisor at the call center indicates a need for it. If the advisor does not activate this state during the call, the operator station is automatically set to a call ready state upon call completion. Conversely, if the after-call-work state is activated during the call, it remains active after the call ends.
Another significant patent is an automated method for changing the mobile number of a wireless communications device. This method addresses the limitations imposed by some wireless carriers that do not allow multiple mobile numbers to be activated simultaneously on a single device. The automated process determines whether to use an indirect change process involving three mobile numbers or a direct change process with two numbers, ensuring a seamless transition for users.
Career Highlights
Garett W Gould is currently employed at GM Global Technology Operations, Inc., where he continues to innovate in the field of wireless communications. His work focuses on improving user experience and operational efficiency in call centers and mobile communication systems.
Collaborations
Gould collaborates with talented professionals in his field, including William E Italia and David A Holt. Their combined expertise contributes to the advancement of technologies that benefit consumers and businesses alike.
Conclusion
Garett W Gould's innovative patents and contributions to wireless communication technologies demonstrate his commitment to enhancing efficiency in the industry. His work continues to impact the way communication is managed in modern technology.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile