Company Filing History:
Years Active: 2018-2020
Title: Edward Engles: Innovator in Artificial Intelligence and User Care Solutions
Introduction
Edward Engles is a notable inventor based in Washington, DC, with a focus on innovations in artificial intelligence and user care solutions. He holds a total of 4 patents, showcasing his contributions to technology and user experience.
Latest Patents
Engles' latest patents include an innovative approach to artificial intelligence-based service implementation. This patent describes a method where voice calls are analyzed to generate voice data, which is then converted to text data for keyword identification. Based on the analysis of these keywords, a user can be identified, and a corresponding user assistance flow can be determined. This allows for the seamless transfer of the voice call to a digital assistant that provides tailored assistance based on the user's intent.
Another significant patent by Engles is related to portable electronic device sales, provisioning, and user care through a vending kiosk. This invention involves authenticating users associated with their portable electronic devices and facilitating the transfer of data and configurations to new devices. The system allows users to select and purchase new devices while ensuring a smooth transition of their data.
Career Highlights
Throughout his career, Engles has worked with prominent companies, including Accenture Global Solutions Limited and Accenture Global Services GmbH. His experience in these organizations has contributed to his expertise in developing innovative solutions that enhance user experiences.
Collaborations
Engles has collaborated with notable professionals in his field, including Todd Egan and Tammy Whyman. These collaborations have likely enriched his work and contributed to the success of his inventions.
Conclusion
Edward Engles is a distinguished inventor whose work in artificial intelligence and user care solutions has made a significant impact. His patents reflect a commitment to enhancing technology and user experiences, positioning him as a key figure in the innovation landscape.