Company Filing History:
Years Active: 2021-2023
Title: Dragan Grebovic: Innovator in Quantum Computing and Communication Systems
Introduction
Dragan Grebovic is a notable inventor based in Amesbury, MA (US). He has made significant contributions to the fields of quantum computing and communication systems. With a total of 2 patents, his work focuses on enhancing the efficiency and effectiveness of contact centers through innovative technologies.
Latest Patents
Dragan's latest patents include "Systems and methods of contact center client assignment leveraging quantum computation." This patent describes a system that utilizes quantum computing resources to optimize the assignment of contacts in a contact center. The system processes customer information and makes work assignment decisions based on probabilistic outputs from quantum computations.
Another significant patent is "Intelligent user device management in a multi-device environment." This invention addresses the management of incoming communications by applying rules based on sensor information, presence information, and the user's prior communication history. The method allows for intelligent routing of communications, such as converting voice calls to text notifications, ensuring users are informed in a manner that suits their preferences.
Career Highlights
Dragan has worked with prominent companies in the technology sector, including Avaya Management L.P. and Avaya Inc. His experience in these organizations has allowed him to develop and refine his innovative ideas in communication technologies.
Collaborations
Throughout his career, Dragan has collaborated with talented individuals such as David L. Chavez and John A. Young. These partnerships have contributed to the advancement of his projects and the successful implementation of his inventions.
Conclusion
Dragan Grebovic is a pioneering inventor whose work in quantum computing and communication systems has the potential to transform contact center operations. His innovative patents reflect a commitment to improving user experience and operational efficiency.
Inventor’s Patent Attorneys refers to legal professionals with specialized expertise in representing inventors throughout the patent process. These attorneys assist inventors in navigating the complexities of patent law, including filing patent applications, conducting patent searches, and protecting intellectual property rights. They play a crucial role in helping inventors secure patents for their innovative creations.