Dodge Mcfall

Title: Innovations by Dodge Mcfall

Introduction

Dodge Mcfall is an accomplished inventor based in Marietta, GA (US), known for his contributions to the field of technology and sales systems. He holds a total of four patents, showcasing his innovative approach to enhancing the selling of products and services through the Internet.

Latest Patents

One of his latest patents is titled "Systems and methods to facilitate selling of products and services." This invention provides a comprehensive system for selling goods and services online. The system captures session information from a customer's website visit and integrates customer data from the enterprise's CRM or eCRM system. It analyzes the customer's search patterns and metadata to determine if they require assistance from a sales associate. The system also indexes information on available sales associates, including their performance and expertise, to match them with customers effectively. Furthermore, it facilitates communication between the sales associate and the customer through various channels, including chat, voice over IP, and email, enhancing the overall sales experience.

Career Highlights

Dodge Mcfall has worked with notable companies such as Proficient Systems, Incorporated and LivePerson, Inc. His experience in these organizations has contributed to his understanding of sales technologies and customer engagement strategies.

Collaborations

Some of his coworkers include Gregg Freishtat and Steve Hufford, who have collaborated with him on various projects throughout his career.

Conclusion

Dodge Mcfall's innovative patents and career achievements reflect his significant impact on the technology and sales industries. His work continues to influence how products and services are sold online, demonstrating the importance of integrating technology with customer service.