The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 15, 2010
Filed:
Sep. 20, 2004
Gregg Freishtat, Atlanta, GA (US);
Steve Hufford, Atlanta, GA (US);
Dodge Mcfall, Marietta, GA (US);
Jackson Wilson, Atlanta, GA (US);
Tanya Hyman, Atlanta, GA (US);
Vikas Rijsinghani, Atlanta, GA (US);
Paul Kaib, Dunwoody, GA (US);
Gregg Freishtat, Atlanta, GA (US);
Steve Hufford, Atlanta, GA (US);
Dodge McFall, Marietta, GA (US);
Jackson Wilson, Atlanta, GA (US);
Tanya Hyman, Atlanta, GA (US);
Vikas Rijsinghani, Atlanta, GA (US);
Paul Kaib, Dunwoody, GA (US);
Proficient Systems, Inc., Atlanta, GA (US);
Abstract
A method of gathering sales information is provided. The method may involve linking, based on a matching score, a sales associate to a customer for assisting in an online sales transaction, and providing the sales associate with best practices information to use during the transaction. The best practices information may have been gathered by monitoring online sales transactions between sales associates and customers, indexing information and sales techniques used by the sales associates during the online sales transactions, and ranking and dynamically re-ranking the information and sales techniques based at least in part on the outcome of the corresponding online sales transaction.