David A Tyson

Title: Inventor Spotlight: David A. Tyson from Charlotte, NC

Introduction

David A. Tyson, a notable inventor based in Charlotte, North Carolina, has made significant contributions to the field of data transmission and customer interaction management. With two patents to his name, his innovative work is recognized for enhancing the security and efficiency of data handling within financial institutions.

Latest Patents

David's most recent patents showcase his expertise in securing data and managing customer interactions. His patent titled "Data transmission with encryption of protected data" addresses the critical need for securing sensitive information. This innovation details a method where a computing platform distinguishes between protected and non-protected data, generates encryption keys for the protected data, and modifies the data structure accordingly for secure transmission.

The second patent, "Cross channel contact history management," introduces a robust apparatus for improving customer interaction capabilities across different business channels. This system allows for the storage and retrieval of customer interaction information from various channels while maintaining independent data structures. By utilizing formatting information between the channels, an integrated approach to customer data management is achieved, enhancing overall business efficiency.

Career Highlights

David Tyson is currently employed at Bank of America Corporation, where he applies his inventive skills to advance the bank's technological capabilities. His work focuses on improving data security measures and enhancing customer service solutions through innovative applications that cater to the demands of modern banking.

Collaborations

Throughout his career, David has collaborated with talented individuals such as Jonathan R. Sampson and Timothy Guerry. Together, they have contributed to the development of sophisticated systems that streamline operations and enhance customer experiences.

Conclusion

David A. Tyson stands out as a forward-thinking inventor whose patents reflect a deep understanding of data management and security. His contributions at Bank of America Corporation demonstrate his commitment to innovation and excellence in the field, paving the way for future developments in financial technology.