Location History:
- Hillsborough, NC (US) (2014)
- Durham, NC (US) (2017)
Company Filing History:
Years Active: 2014-2017
Title: An Overview of Inventor Dave H Anderson from Durham, NC
Introduction
Dave H Anderson is a distinguished inventor based in Durham, North Carolina, known for his contributions to the field of telecommunications. With a total of two patents to his name, Anderson's innovations reflect a strong commitment to improving customer interaction systems and electronic proposals.
Latest Patents
Anderson's most recent patents showcase cutting-edge technology aimed at enhancing communication processes. His first patent, titled "System and method for providing interaction history via a customer application," describes a comprehensive system for processing interaction requests. This innovative method allows for seamless communication between users and customer service representatives by integrating voice calls and application data.
The second patent, "System and method for matching electronic proposals to electronic requests," presents a solution for efficiently handling bid requests and proposals. This system employs input/output ports and memory utilities to match bids with requests, thus streamlining the bidding process in digital environments.
Career Highlights
Currently, Dave H Anderson works at Genesys Telecommunications Laboratories, Inc., where he continues to develop and refine technologies that enhance customer engagement. His role at the company symbolizes a blend of technical expertise and an innovative mindset, contributing to advancements in customer service technology.
Collaborations
Anderson collaborates with an impressive team, including his coworkers Merijn Te Booij and Vladislav Baranovsky. These collaborations foster a creative environment that encourages the development of groundbreaking technologies tailored to meet the evolving needs of the telecommunications industry.
Conclusion
In summary, Dave H Anderson stands out as a notable inventor whose work significantly impacts the world of customer interaction technology. With his innovative patents and collaborative efforts at Genesys Telecommunications Laboratories, Inc., Anderson continues to pave the way for advancements that enhance user experiences across the telecommunications sector.