Daniel Li-Shuan Wu

Title: The Innovative Contributions of Daniel Li-Shuan Wu

Introduction

Daniel Li-Shuan Wu is a notable inventor based in San Diego, California. He has made significant contributions to the field of technology, particularly in the realm of automated agents and interactive workflows. With a total of two patents to his name, Wu's work reflects a commitment to enhancing user experience through innovative solutions.

Latest Patents

Wu's latest patents include "Invokable Automated Agent for Interactive Workflows" and "Quick Actions." The first patent describes a system where a live agent can transition a communication session to an automated agent while retaining control over the interaction. This allows for a seamless user experience as the session can return to the live agent when necessary. The second patent focuses on utilizing quick actions within an agent workspace, enabling users to input commands and receive a secondary menu of selectable parameters, thus streamlining the process for the agent workspace.

Career Highlights

Daniel Li-Shuan Wu is currently employed at ServiceNow, Inc., where he continues to develop innovative solutions that improve workflow efficiency. His work has garnered attention for its practical applications in enhancing communication and user interaction.

Collaborations

Wu collaborates with talented individuals such as Scott Michael Rhodes and Vinay Mohan, contributing to a dynamic work environment that fosters creativity and innovation.

Conclusion

Daniel Li-Shuan Wu's contributions to technology through his patents and work at ServiceNow, Inc. highlight his role as a forward-thinking inventor. His innovative solutions are paving the way for more efficient and user-friendly interactions in the digital space.