Location History:
- San Carlos, CA (US) (2013 - 2022)
- Daly City, CA (US) (2021 - 2022)
Company Filing History:
4 out of 563 
1 out of 3 
10 out of 832,680 Years Active: 2013-2022
Title: Inventor Spotlight: Conor McGann
Introduction
Conor McGann is an innovative inventor based in San Carlos, CA, who has made significant contributions to the field of automated communication technologies. With a remarkable portfolio of 15 patents, his work primarily focuses on systems and methods that enhance the efficiency of voice communication and dialog management in contact centers.
Latest Patents
Among McGann's latest patents is a groundbreaking system that relates to the automated transcription of voice communications. This method involves selectively transcribing audio data through several steps, including receiving keywords and conducting a search within an audio stream to detect these keywords. The system then generates cumulative datasets, calculates a transcription favorableness score, and determines whether to transcribe portions of the audio based on a predetermined threshold.
Another notable patent addresses managing dialogs within contact center systems. This computer-implemented method allows automated dialog engines to communicate effectively with users by hosting dialog sessions, responding to user inputs, and detecting trigger events to ensure a seamless interaction. The system enhances the efficiency of communication by providing agents with valuable insights and control over ongoing dialogs.
Career Highlights
Throughout his career, Conor McGann has gained valuable experience working with reputable organizations, including Genesys Telecommunications Laboratories, Inc. His successes in the telecommunications industry demonstrate his ability to innovate and improve communication technologies significantly.
Collaborations
McGann has collaborated with talented professionals in the field, including Herbert Willi Artur Ristock and Bharath Aravamudhan. These partnerships have likely contributed to his innovative mindset and successful patent applications, enriching the development of modern communication solutions.
Conclusion
Conor McGann exemplifies the spirit of innovation within the technology sector. His extensive work on automated transcription systems and dialog management showcases his dedication to improving communication efficacy. As he continues to develop new inventions, he remains a key player in advancing the future of telecommunications.
Inventor’s Patent Attorneys refers to legal professionals with specialized expertise in representing inventors throughout the patent process. These attorneys assist inventors in navigating the complexities of patent law, including filing patent applications, conducting patent searches, and protecting intellectual property rights. They play a crucial role in helping inventors secure patents for their innovative creations.