The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 06, 2019
Filed:
Feb. 23, 2015
Genesys Telecommunications Laboratories, Inc., Daly City, CA (US);
Andriy V. Ryabchun, Mill Valley, CA (US);
Nikolay I. Korolev, Concord, CA (US);
Herbert Willi Artur Ristock, Walnut Creek, CA (US);
Bharath Aravamudhan, Perungudi, IN;
Conor McGann, San Carlos, CA (US);
Anand Pai Krishnanand Nitin, Foster City, CA (US);
Bohdan Klepar, Walnut Creek, CA (US);
Gordon Bell, San Mateo, CA (US);
Francisco Gutierrez, San Francisco, CA (US);
Josef Eric Eisner, Larkspur, CA (US);
Stanislav Lypchanskyy, Daly City, CA (US);
Other;
Abstract
A system and method for making engagement offers. A processor monitors a navigation path of a user navigating a website. The processor makes an offer for engagement with the user on a first web page reached by the user upon following the navigation path. The processor monitors a reaction of the user to the offer for engagement, and updates tag data associated with a second web page encountered by the user while traversing the navigation path. The tag data is updated based on the reaction of the user to the offer for engagement.