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Title: Inventor Spotlight: Christopher Gordon Culp
Introduction
Christopher Gordon Culp is a notable inventor based in Wheaton, Illinois. With an impressive portfolio of three patents, he has made significant contributions in the fields of automatic call distribution systems and non-voice communication technologies. His groundbreaking work is recognized for enhancing communication efficiency and user experience in various industries.
Latest Patents
Culp's latest patents highlight his innovative approaches to improving call handling methodologies. One of his key inventions is a method and apparatus for determining a real-time average speed of answer in an automatic call distribution system. This invention specifically automates the updating of the 'Real Time' Average Speed of Answer (RASA) for calls received during a set interval, utilizing moving averages and exponential smoothing for accuracy.
Another important patent he holds relates to providing music to an agent during non-voice dialog communication within an automatic call distributor system. This technology ensures that while agents are engaged in non-voice interactions with callers, they can receive music from a specified source, improving the agents' experience and maintaining a positive atmosphere.
Career Highlights
Christopher Culp's professional journey includes notable positions at prestigious companies such as Rockwell International Corporation and Rockwell Electronic Commerce Corporation. His experience in these organizations has allowed him to gain valuable insights and skills necessary for his innovative endeavors.
Collaborations
Throughout his career, Culp has collaborated with talented professionals, including David J. Adams and Wayne L. Harbuziuk. These partnerships have undoubtedly played a role in enriching his inventive capabilities and have led to successful outcomes in his projects.
Conclusion
Christopher Gordon Culp stands out as a remarkable inventor with a focus on enhancing electronic communication systems. His notable patents continue to influence the field, and his collaborative efforts contribute to ongoing innovations in technology. As he continues to develop new ideas, Culp's work serves as an inspiration in the realm of invention and innovation.
Inventor’s Patent Attorneys refers to legal professionals with specialized expertise in representing inventors throughout the patent process. These attorneys assist inventors in navigating the complexities of patent law, including filing patent applications, conducting patent searches, and protecting intellectual property rights. They play a crucial role in helping inventors secure patents for their innovative creations.