Christer Garbis

Title: Innovations of Christer Garbis

Introduction

Christer Garbis is an accomplished inventor based in Kirkland, WA (US). He holds a total of 6 patents that showcase his expertise in developing innovative solutions for user interface and communication technologies. His work has significantly contributed to enhancing user experiences in various computing environments.

Latest Patents

One of his notable patents is focused on "Techniques for providing predictive interface elements." This invention describes systems and methods for delivering predictive user interface elements. A computing system can train a machine-learning model to identify issues likely experienced by users contacting a customer service system, based on historical user account data. When a request for assistance is received, the system obtains user account data corresponding to the request and provides it to the model to identify potential issues. The system generates and ranks graphical user interface (GUI) elements, such as 'match cards,' corresponding to the identified issues, which are then presented to the user. This innovation alleviates the need for users to search for pertinent data, streamlining the assistance process.

Another significant patent by Garbis is "Integrated contact card communication." This invention provides integrated reply functionality within a contact card or panel. The contact card displays contact information associated with a user, identifying various transport modes for communication. The computing device can receive a request from a user to communicate with the contact via a selected transport mode. Based on this request, an input field is provided within the contact card, allowing users to send data directly to the contact. This integrated functionality enhances communication efficiency and accessibility.

Career Highlights

Christer Garbis has worked with prominent companies, including Microsoft Technology Licensing, LLC and Amazon Technologies, Inc. His experience in these leading technology firms has allowed him to refine his skills and contribute to groundbreaking innovations in the tech industry.

Collaborations

Throughout his career, Garbis has collaborated with talented individuals such as Gregory Alan Howard and Naud Frijlink. These partnerships have fostered a creative environment that has led to the development of impactful technologies.

Conclusion

Christer Garbis is a notable inventor whose contributions to user interface and communication technologies have made a significant impact. His innovative patents reflect his commitment to enhancing user experiences and streamlining communication processes.