Cary, NC, United States of America

Aysu Ezen Can

USPTO Granted Patents = 36 

Average Co-Inventor Count = 3.1

ph-index = 3

Forward Citations = 30(Granted Patents)


Location History:

  • Wake, NC (US) (2022)
  • Cary, NC (US) (2018 - 2024)

Company Filing History:


Years Active: 2018-2025

where 'Filed Patents' based on already Granted Patents

36 patents (USPTO):

Title: The Innovative Contributions of Aysu Ezen Can

Introduction

Aysu Ezen Can, located in Cary, North Carolina, has made significant strides in the field of technology through his extensive portfolio of 30 patents. His work primarily focuses on enhancing customer service experiences and leveraging machine learning to improve interactive communications, making him a prominent figure among contemporary inventors.

Latest Patents

Aysu’s latest innovations include a patent for a "System and method for identifying themes in interactive communications." This invention involves machine learning systems designed to process incoming call-center communications. The system extracts topics and keywords, ranks them by frequency, and identifies emerging topics that arise from user conversations. Another notable patent is the "System and method for serving multiple customers by a live agent." This innovative approach allows a single live customer service agent to simultaneously serve multiple clients by utilizing a virtual agent that attempts to handle customer inquiries through speech recognition and intent mapping.

Career Highlights

Aysu Ezen Can has had an impressive career, working with major companies such as IBM and Capital One Services, LLC. His experience in these prestigious organizations has allowed him to develop solutions that effectively address customer service challenges using advanced technologies.

Collaborations

Throughout his career, Aysu has worked alongside talented individuals, including Corville O Allen and Roberto Delima. These collaborations have likely contributed to the development of his innovative ideas and successful patent acquisitions.

Conclusion

Aysu Ezen Can's contributions to the field of technology, particularly in customer service and interactive communication, showcase his commitment to innovation. With an impressive number of patents, he continues to pave the way for future advancements, demonstrating the vital role of inventors in shaping the technological landscape.

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