Company Filing History:
Years Active: 2019-2020
Title: Asadul Islam: Innovator in Churn Risk Analysis
Introduction
Asadul Islam is a notable inventor based in Coorparoo, Australia. He has made significant contributions to the field of behavioral analysis, particularly in predicting customer churn risk. With a total of 2 patents to his name, his work focuses on enhancing customer retention strategies for enterprises.
Latest Patents
Asadul's latest patents include a real-time system designed to identify and analyze behavioral patterns to predict churn risk and increase retention. This innovative system aims to identify potential churn by providing a plurality of event profiles based on historical data. Each event profile represents user interactions with the enterprise and correlates with user churn. The system determines if a user is at risk of churn based on their engagement and displays this information through a graphical user interface.
Another significant patent is related to churn risk scoring using call network analysis. This method generates customer churn risk scores based on a multi-variable churn risk model that relates customer characteristics to churn risk. By analyzing customer call data records and account information, the method calculates a churn likelihood value, an influence factor value, and an average spend value for each customer. The resulting churn risk scores are visually presented on an interactive user interface, allowing telecommunication providers to better understand their customer retention challenges.
Career Highlights
Asadul Islam is currently employed at SAP SE, where he applies his expertise in behavioral analysis and churn risk prediction. His work at SAP SE has positioned him as a key player in developing innovative solutions that enhance customer engagement and retention.
Collaborations
Asadul collaborates with talented professionals such as Shane Bracher and Daniel Ricketts. Their combined efforts contribute to the advancement of technologies aimed at improving customer retention strategies.
Conclusion
Asadul Islam's innovative work in churn risk analysis demonstrates his commitment to enhancing customer retention through advanced technological solutions. His contributions are invaluable in the field of behavioral analysis, making him a prominent figure in the industry.