This inventor holds 1 USPTO granted patent. Top assignee: Incontact Inc.. Active years: 2019.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile
Company Filing History:
Years Active: 2019
Title: Antigoni Bitou: Innovator in Predictive Dialer Systems
Introduction
Antigoni Bitou is a notable inventor based in Attiki, Greece. She has made significant contributions to the field of telecommunications, particularly in the development of predictive dialer systems. Her innovative approach has led to the creation of a patented technology that enhances the efficiency of call management.
Latest Patents
Antigoni Bitou holds a patent for a "Computer-implemented method of forwarding calls predictive dialer system and database." This invention presents an improved predictive dialer system that dials telephone numbers and connects answered calls to available agents. The system utilizes speech recognition to monitor active calls between agents and clients. It searches for key phrases that indicate the intention to terminate the call and predicts the remaining time until the call ends. Based on this prediction, the system determines the optimal time to initiate new calls, thereby improving overall call handling efficiency.
Career Highlights
Antigoni is currently employed at InContact Inc., where she continues to develop innovative solutions in the telecommunications sector. Her work has been instrumental in advancing the capabilities of predictive dialing technology, making it more responsive to user needs.
Collaborations
Antigoni has collaborated with talented individuals such as Stamatios Glikos and Ilianna Spiliopoulou. These partnerships have fostered a creative environment that encourages the development of cutting-edge technologies.
Conclusion
Antigoni Bitou's contributions to predictive dialer systems exemplify her innovative spirit and dedication to improving telecommunications. Her patented technology not only enhances call management but also sets a new standard for efficiency in the industry.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile