Location History:
- East Brunswick, NJ (US) (2020 - 2022)
- E. Brunswick, NJ (US) (2022)
Company Filing History:
4 out of 16,478 
4 out of 2,865 
1 out of 2,656 
Years Active: 2020-2022
Title: The Innovative Mind of Anthony Caracciolo
Introduction
Anthony Caracciolo is a notable inventor based in East Brunswick, NJ (US). He has made significant contributions to the field of telecommunications, holding a total of four patents. His work focuses on enhancing customer care and troubleshooting within communication systems.
Latest Patents
One of Anthony's latest patents is titled "Method and apparatus for providing trouble isolation via a network." This invention involves monitoring multiple sessions for a user group to detect abnormal cause codes. It determines the root cause of these codes, identifying issues either within the communications network or user endpoint devices. The system generates a ticket that indicates the root cause, streamlining the troubleshooting process.
Another significant patent is "Proactive customer care in a communication system." This invention automatically detects service issues in telecommunication systems that may affect customers. It predicts future customer care interactions and initiates resolution actions before customers contact support. This proactive approach aims to enhance operational efficiency and reduce the number of customer care contacts.
Career Highlights
Anthony has worked with prominent companies in the telecommunications sector, including AT&T Intellectual Property and AT&T Mobility. His experience in these organizations has allowed him to develop innovative solutions that address real-world challenges in communication systems.
Collaborations
Throughout his career, Anthony has collaborated with talented individuals such as Zihui Ge and He Yan. These partnerships have contributed to the development of his patents and the advancement of technology in the telecommunications field.
Conclusion
Anthony Caracciolo's inventive spirit and dedication to improving telecommunications have led to significant advancements in customer care and troubleshooting. His patents reflect a commitment to innovation that continues to impact the industry positively.
Inventor’s Patent Attorneys refers to legal professionals with specialized expertise in representing inventors throughout the patent process. These attorneys assist inventors in navigating the complexities of patent law, including filing patent applications, conducting patent searches, and protecting intellectual property rights. They play a crucial role in helping inventors secure patents for their innovative creations.