Ankit Pat

Title: Ankit Pat: Innovator in Real-Time Bot Flow Visualization

Introduction

Ankit Pat is an accomplished inventor based in Menlo Park, CA. He has made significant contributions to the field of data structures and analytics, particularly in the context of contact center bot flows. His innovative approach has led to the development of a unique method for enhancing real-time bot flow visualizations.

Latest Patents

Ankit Pat holds a patent for "Technologies for filtering and querying Trie data structures for generating real-time bot flow visualizations and analytics." This patent describes a method for filtering a Trie data structure to visualize bot flows in real-time. The process involves receiving data related to the Trie structure, which contains information about various contact center bot flows. The method allows users to filter the data for modified visualizations, perform searches to identify and delete specific events, and update the remaining event attributes accordingly. This innovative approach enhances the efficiency and clarity of bot flow visualizations.

Career Highlights

Ankit Pat is currently employed at Genesys Cloud Services, Inc., where he applies his expertise in data structures and analytics. His work focuses on improving the functionality and user experience of contact center technologies. His contributions have been instrumental in advancing the capabilities of real-time analytics in the industry.

Collaborations

Due to space constraints, the collaborations section has been omitted.

Conclusion

Ankit Pat's innovative work in real-time bot flow visualization exemplifies the impact of technology on enhancing user experiences in contact centers. His patent and contributions to Genesys Cloud Services, Inc. highlight his role as a key player in the field of data analytics.