Albert Robinson Seeley

Title: Innovator Albert Robinson Seeley: Revolutionizing Call Quality Testing

Introduction

Albert Robinson Seeley, a prominent inventor based in Burlington, MA, has contributed significantly to the field of communication technology. With five patents to his name, Seeley has played a crucial role in advancing methods related to call quality testing and automated virtual agents. His innovations are a testament to his dedication to improving communication systems.

Latest Patents

Among Seeley's notable contributions are his latest patents which focus on enhancing call quality testing. One patent presents a method and apparatus for call quality testing, involving a sophisticated process where a query is transmitted over a communications network. This results in an audio signal at a destination, which is compared against a reference signal. By generating a statistical parameter, his innovation assesses the quality of the received audio signal effectively.

Another of his recent patents addresses testing using asynchronous automated virtual agent behavior. This invention allows a virtual agent to respond to both web-based and telephony communications in a coordinated manner at contact centers. By measuring key parameters during these interactions, the results provide valuable insights to contact center managers, facilitating improved operational efficiency.

Career Highlights

Albert Robinson Seeley has made remarkable strides in his career, especially during his tenure at Empirix Inc., where he applied his expertise to enhance communication technologies. His work has not only propelled the company's objectives but also established him as a leading figure in his field.

Collaborations

Throughout his career, Seeley has collaborated with esteemed colleagues, including Douglas C. Williams and Nathan W. David. These partnerships have fostered an environment of innovation, furthering the development of cutting-edge solutions in call quality testing and virtual agent technologies.

Conclusion

Albert Robinson Seeley stands as an influential inventor whose contributions have transformed the landscape of communication technology. With his innovative patents and collaborative spirit, he continues to pave the way for future advancements in the industry. His work exemplifies the impact that dedicated inventors can have on enhancing the way we communicate.