Company Filing History:
Years Active: 2000-2005
Title: Alan Stuart Frank: Innovator in Telemarketing and Communication Technologies
Introduction
Alan Stuart Frank is a notable inventor based in Nepean, Canada. He has made significant contributions to the fields of telemarketing and communication technologies. With a total of 5 patents to his name, Frank has developed innovative methods that enhance customer interaction and service delivery.
Latest Patents
One of his latest patents is titled "Method and system for activity responsive telemarketing." This invention outlines a method for alerting a telemarketing agent of a promotion opportunity based on the activity of a potential customer browsing a public server. The system includes a telemarketing analysis server, computer telephony hardware, and a server for controlling the computer telephony hardware. Additionally, it features software on the public server that collects data related to the activity of potential customers.
Another significant patent is "Call redirection methods in a packet based communications network." This patent provides methods that utilize call redirection to offer services such as personal mobility, terminal mobility, and call distribution within a packet-based network, including the Internet or an intranet.
Career Highlights
Alan Stuart Frank has had a distinguished career, primarily working with Nortel Networks Corporation. His work has focused on developing advanced communication solutions that improve the efficiency of telemarketing and customer service operations.
Collaborations
Throughout his career, Frank has collaborated with several talented individuals, including Douglas Thomas Petty and Michael William Petras. These collaborations have contributed to the successful development of his innovative technologies.
Conclusion
Alan Stuart Frank is a prominent inventor whose work in telemarketing and communication technologies has made a lasting impact. His innovative patents continue to shape the way businesses interact with customers, demonstrating the importance of technology in enhancing service delivery.