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Franklin, MA, United States of America

Interactions Corporation

USPTO Granted Patents = 55

Trademarks = 3

Forward Citations = 602

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61 inventors (with patents filed for the assignee):

Michael J Johnston (12 out of 81 patents)

Yoryos Yeracaris (10 out of 12 patents)

Srinivas Bangalore (8 out of 159 patents)

4. Larissa Lapshina (7 out of 13 patents)

5. Ethan Selfridge (7 out of 15 patents)

6. Alwin B Carus (6 out of 28 patents)

7. Michael Eric Cloran (6 out of 7 patents)

8. Andrej Ljolje (5 out of 62 patents)

9. Dilek Zeynep Hakkani-Tur (4 out of 96 patents)

10. Alistair D Conkie (3 out of 95 patents)

11. James Dreher (3 out of 4 patents)

12. Brian M Novack (3 out of 62 patents)

13. John Chen (3 out of 7 patents)

14. Daniel Larry Madsen (3 out of 19 patents)

15. Giuseppe Riccardi (3 out of 58 patents)

Core Competencies:

Natural Language Understanding

Speech Recognition

Conversational Systems

Voice Biometric Authentication

Dialog Management

Machine Translation

Multilingual Processing

Voice Synthesis

Knowledge Graphs

Automated Workflow Selection

Privacy Filtering

Demographic Identification

55 patents: Sort by Forward Citations

1. 12340793 - Augmenting voice samples based on distributions of speaker classes (2025-06-24),

2. 12243517 - Utterance endpointing in task-oriented conversational systems (2025-03-04),

3. 12154552 - Annotating and modeling natural language semantics through annotation conversion (2024-11-26),

4. 12087287 - Induction of dialog flow within a conversational natural language system (2024-09-10),

5. 12008986 - Universal semi-word model for vocabulary contraction in automatic speech recognition (2024-06-11),

6. 12003668 - Virtual assistant architecture for natural language understanding in a customer service system (2024-06-04),

7. 11743378 - Intelligent agent assistant for natural language understanding in a customer service system (2023-08-29),

8. 11625152 - Automated workflow selection for agent within an electronic conversation system (2023-04-11),

9. 11606463 - Virtual assistant architecture for natural language understanding in a customer service system (2023-03-14),

10. 11508355 - Extracting natural language semantics from speech without the use of speech recognition (2022-11-22),

11. 11314942 - Accelerating agent performance in a natural language processing system (2022-04-26),

12. 11288457 - Dialog management using knowledge graph-driven information state in a natural language processing system (2022-03-29),

13. 11210461 - Real-time privacy filter (2021-12-28),

14. 10891435 - Bootstrapping multilingual natural language understanding via machine translation (2021-01-12),

15. 10810997 - Automated recognition system for natural language understanding (2020-10-20),

Interactions Corporation is a leading provider of AI-powered virtual assistants and customer care solutions. They specialize in transforming customer service through the use of conversational AI technology, delivering personalized and efficient interactions for businesses. With their advanced solutions, Interactions helps organizations automate and enhance their customer engagement across various channels, improving customer satisfaction and reducing costs.

This text is generated by artificial intelligence and may not be accurate.

Company Badge

USPTO Data Jan 1 1976 - Dec 9 2025

55 Patents

#3 in Franklin, MA

#353 in Massachusetts

#6,231 in US

#12,527 in the World

Franklin, MA, United States of America

Interactions Corporation

Forward Citations = 602

61 inventors:

Michael J Johnston (12 out of 81 patents)

Yoryos Yeracaris (10 out of 12 patents)

Srinivas Bangalore (8 out of 159 patents)

4. Larissa Lapshina (7 out of 13 patents)

5. Ethan Selfridge (7 out of 15 patents)

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