The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 12, 2024
Filed:
Dec. 16, 2021
Walmart Apollo, Llc, Bentonville, AR (US);
Shengyang Zhang, Santa Clara, CA (US);
Mingang Fu, Palo Alto, CA (US);
Arun Prasad Nagarathinam, Milpitas, CA (US);
Apeksha Mehta, Mountain View, CA (US);
Pawan Kumar, Sunnyvale, CA (US);
Madhavan Kandhadai Vasantham, Dublin, CA (US);
Ankit Jasuja, San Jose, CA (US);
Surnaik Prakash Srivastava, Santa Clara, CA (US);
Jennifer Chen, Union City, CA (US);
Vidyanand Krishnan, Sunnyvale, CA (US);
Walmart Apollo, LLC, Bentonville, AR (US);
Abstract
In some examples, a system may include a first computing device communicatively coupled to a second computing device. Additionally, the first computing device is configured to obtain, from the second computing device, check-in data indicating an arrival of the user of the second computing device at a first location, and in response to obtaining the check-in data, determine current wait times. Moreover, the first computing device is configured to determine a first number of customers waiting for service, determine a first number of associates available to assist the first number of customers, and determine an expected wait time for the user operating the second computing device based at least on the current wait times. In some examples, the first number of customers waiting for service, and the first number of associates available. Further, the first computing device is configured to transmit the expected wait time to the second computing device.