Apeksha Mehta

Title: Innovations by Apeksha Mehta: Pioneering Wait Time Solutions

Introduction

Apeksha Mehta, an inventive mind located in Mountain View, CA, has made significant strides in the field of technology with her innovative contributions. As an accomplished inventor with a portfolio of two patents, Apeksha has been actively involved in developing solutions that enhance customer experience through efficient wait time management.

Latest Patents

Apeksha's latest patents focus on methods and apparatus for determining wait times. The first patent describes a system where a first computing device is equipped to communicate with a second computing device, enabling it to receive check-in data that signifies the user's arrival at a specific location. In response, the system calculates current wait times, evaluates the number of customers awaiting service, and assesses the availability of associates to assist. This innovative approach ensures that users are provided with an expected wait time based on real-time data.

The second patent further enhances this concept by incorporating machine learning techniques. It involves a server that gathers information from a customer computing device, indicating item pickups from a designated location. The server utilizes machine learning processes to estimate wait times by analyzing various factors, including historical data and the potential arrival of unexpected customers. Additionally, it transmits the estimated wait time to the customer device and prioritizes a list of customers awaiting service based on these estimates.

Career Highlights

Apeksha Mehta is currently employed at Walmart Apollo, LLC, where she continues to develop cutting-edge technologies aimed at refining customer service and operational efficiencies within retail environments. Her contributions significantly streamline processes, ensuring a more seamless experience for customers.

Collaborations

Throughout her career, Apeksha has collaborated with esteemed colleagues such as Shengyang Zhang and Mingang Fu. Together, they contribute to innovative projects that push the boundaries of technology and improve service delivery within their field.

Conclusion

Apeksha Mehta stands as a prominent figure in the realm of technological innovation, with her patents paving the way for enhanced customer interactions in various industries. As she continues to push the envelope in her field, her work not only demonstrates the importance of practical solutions but also showcases the remarkable impact inventors can have on everyday experiences.