Ankit Jasuja

Title: Ankit Jasuja: Innovator in Wait Time Management

Introduction

Ankit Jasuja is a notable inventor based in San Jose, CA. He has made significant contributions to the field of technology, particularly in developing systems that enhance customer service experiences. With a total of 2 patents, his work focuses on improving the efficiency of wait time management.

Latest Patents

Ankit's latest patents include innovative methods and apparatus for determining wait times. One of his inventions involves a system where a first computing device is connected to a second computing device. This system is designed to obtain check-in data from users and determine current wait times based on the number of customers waiting for service and the number of associates available to assist them. The first computing device then transmits the expected wait time back to the user’s device.

Another patent focuses on a server that receives data from a customer computing device indicating that a customer is picking up items from a specific location. This server computes an estimated wait time using machine learning processes, which are trained with historical data. The estimated wait time is then transmitted to the customer’s device, providing them with real-time updates.

Career Highlights

Ankit Jasuja is currently employed at Walmart Apollo, LLC, where he continues to innovate and develop solutions that enhance customer service. His work is instrumental in creating systems that streamline operations and improve user experiences.

Collaborations

Ankit has collaborated with talented individuals such as Shengyang Zhang and Mingang Fu. Their combined expertise contributes to the advancement of technology in customer service.

Conclusion

Ankit Jasuja is a forward-thinking inventor whose work in wait time management is paving the way for improved customer service solutions. His innovative patents reflect his commitment to enhancing user experiences in various service environments.