Company Filing History:
Years Active: 2022
Title: Yubo Mao - Innovator in Auto-Solution Technology
Introduction
Yubo Mao is a prominent inventor based in Shanghai, China. He has made significant contributions to the field of technology, particularly in developing innovative solutions for help desk systems. His work focuses on enhancing user experience through automated assistance.
Latest Patents
Yubo Mao holds 1 patent for his invention titled "Auto-solution help desk advisor." This system includes a processor that executes instructions stored in memory to implement an auto-solution advisor on a server. The auto-solution advisor receives a current help request that describes a problem with a computer application or computing device in lay language. It determines whether the current help request is textually similar to a previous help request for a previous problem. Based on the similarity, the auto-solution advisor assigns a known solution for the previous problem as the suggested solution for the current help request.
Career Highlights
Yubo Mao is currently employed at SAP SE, where he continues to innovate and develop solutions that improve customer support systems. His work at SAP SE has allowed him to apply his expertise in technology and problem-solving.
Collaborations
Some of Yubo Mao's coworkers include Qi Xu and Jian Sun, who contribute to the collaborative environment at SAP SE. Their teamwork fosters innovation and enhances the development of new technologies.
Conclusion
Yubo Mao is a dedicated inventor whose work in auto-solution technology is paving the way for more efficient help desk systems. His contributions are valuable in the ever-evolving tech landscape.