Yixuan Geng

Title: Yixuan Geng: Innovator in Call Management Technology

Introduction

Yixuan Geng is a notable inventor based in Mountain View, CA (US). He has made significant contributions to the field of call management technology. With a total of 2 patents to his name, Geng is recognized for his innovative approaches to improving user experience in telecommunication.

Latest Patents

One of Yixuan Geng's latest patents focuses on the determination and display of estimated hold durations for calls. This invention involves a computer-implemented method that obtains an identifier of a target entity, which can be used by a first call device to initiate a call. The method estimates the hold duration, which is the anticipated time before the call is connected to a human agent. This estimation is based on previous call data between various call devices and the target entity. The hold duration is then displayed on the first call device prior to the initiation of the call, enhancing the caller's experience by providing transparency.

Career Highlights

Yixuan Geng is currently employed at Google Inc., where he continues to develop innovative solutions in the realm of telecommunications. His work has been instrumental in advancing technologies that improve call management and user satisfaction.

Collaborations

Throughout his career, Geng has collaborated with talented individuals such as Curtis Ray Robinson, Jr. and Bin Sun. These collaborations have contributed to the successful development of his patents and innovations.

Conclusion

Yixuan Geng is a prominent inventor whose work in call management technology has made a significant impact. His innovative patents and contributions to Google Inc. highlight his dedication to enhancing user experiences in telecommunications.